CONTACT

WE’RE HERE TO HELP.

Whether you have a question about sizing, your order, or our products, our team is always happy to assist.

Contact

GET IN TOUCH.

Reach out to our customer experience team for personalized assistance with sizing, orders, or general inquiries.

CUSTOMER SUPPORT

FOLLOW DEGRAYSS

@degrayss

SUPPORT HOURS

Monday – Saturday
9:00 AM – 9:00 PM IST

Our average response time is under 24 hours.

NEED PERSONAL ASSISTANCE?

Have questions about sizing, delivery, or custom requests? Fill in your details below and our team will assist you directly.

SEND A MESSAGE

Direct response within 24 hours.

FAQ

FREQUENTLY ASKED QUESTIONS

How do I place an order?

Simply choose your favorite DEGRAYSS polo, select your preferred size and quantity, and click Order via WhatsApp. Fill in your delivery details in the checkout slide-over to complete your order.

How do I find my size?

We provide precise chest measurements and sizing recommendations on our size charts. You can access this guide directly on the Shop Collection page, or contact our support team if you need help finding your fit.

How can I track my order?

As soon as your order is dispatched, we will email you the tracking details. You can monitor the package journey using the carrier reference link provided.

What if I receive a wrong or damaged product?

Please contact our support team immediately at support@degrayss.com or via phone with details and photos of the damage. We will prioritize and expedite a replacement or return for you.

SHIPPING & DISPATCH

SAFE & DIRECT DELIVERY.

We process and dispatch all orders directly to destinations across India with utmost care.

Orders are dispatched swiftly within 1–2 business days following payment verification.

Shipment tracking details are sent directly via WhatsApp and email once your package is on its way.

OUR COMMITMENT

UNCOMPROMISING STANDARDS.

We specialize in premium everyday menswear designed for long-lasting comfort, structured fit, and elegance.

Every piece undergoes strict quality checks for collar shape retention, seam strength, and soft fabric finish.

Our customer care team is available to assist you with sizing, orders, and inquiries at every step.